Last Updated: December 08, 2025
Welcome to Insight Bite! These Terms and Conditions ("Terms") govern your access to and use of the Insight Bite platform, including surveys, interactions, analytics, website content (if any), and related services (collectively, the "Service"), provided by Insight Bite, operated by AKA FoodAI ("Company", "we", "us", or "our").
Please read these Terms carefully before using the Service. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
Insight Bite is a Software-as-a-Service (SaaS) platform that utilizes proprietary analytics and technology provided by AKA FoodAI to facilitate conversations, surveys, and generate insights for food innovation, market understanding, and related analytical purposes ("Formulations"). The Service is designed to support research, innovation, and analytical processes and does not replace professional judgment, testing, or validation.
2.1 Access via Third-Party Platforms
There is no standalone registration or login process for Insight Bite. Users access the Service through a third-party platform or application that integrates with the Service and enables participation in surveys, conversations, or other interactions.
By accessing the Service, you authorize Insight Bite to receive and use certain personal data associated with your account on such third-party platform, subject to:
2.2 User Participation
A "User" refers to any individual who accesses or participates in the Service through an integrated third-party platform. By participating, you represent that you have the legal capacity to agree to these Terms.
2.3 Account Responsibility
You are responsible for maintaining the security of your account on the third-party platform through which you access the Service. Insight Bite is not responsible for unauthorized access to the Service resulting from loss of control over such third-party account.
3.1 Company Intellectual Property
The Service, including its platform, software, workflows, methodologies, analytics processes, interfaces, and all content generated by or through the Service (excluding User Content), is and shall remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other applicable intellectual property laws.
3.2 User Content
A "User" refers to any individual who accesses or participates in the Service through an integrated third-party platform. By participating, you represent that you have the legal capacity to agree to these Terms.
3.3 Ownership of Formulations and Outputs
All insights, analytics results, summaries, reports, recommendations, or other outputs generated through the Service, including outputs derived from User Content (collectively, "Formulations"), are the exclusive property of the Company.
Your participation in the Service does not grant you any ownership rights in the Formulations. Ownership of the underlying platform, analytics, methodologies, and outputs remains with the Company at all times.
4.1 License to the Company
By providing User Content and participating in the Service, you grant the Company a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, analyze, modify, and create derivative works from such User Content solely for the purposes of:
4.2 Confidentiality
We will treat User Content as confidential information and will not disclose it to third parties except:
You agree not to use the Service to:
The Service may be offered under free or paid plans. Where applicable:
7.1 Termination by You
You may stop using the Service at any time by discontinuing participation.
7.2 Termination by the Company
We may suspend or terminate your access to the Service at any time, without prior notice or liability, if you violate these Terms, misuse the Service, or if required by law.
8.1 "AS IS" Service
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, express or implied, regarding the accuracy, reliability, completeness, or availability of the Service or any Formulations.
8.2 No Professional Advice
The Formulations and insights generated by the Service are for informational and analytical purposes only and do not constitute professional, scientific, nutritional, regulatory, or legal advice. You are solely responsible for evaluating and using any outputs.
8.3 Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Service.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, or expenses arising out of your use of the Service or breach of these Terms.
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Singapore, in accordance with the rules of the Singapore International Arbitration Centre (SIAC).
We reserve the right to modify or replace these Terms at any time at our sole discretion. Changes will become effective immediately upon being posted or made available through the Service. Your continued access to or participation in the Service after any changes constitutes your acceptance of the revised Terms.